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  • FAQs | Diagnostics Direct, Inc.

Q: Can you provide a list of my commonly ordered items for easy reorder?

A: Yes, under "My Account" please navigate to "Purchases" > "Reorder Items".

Q: Is special pricing available?

A: Yes, special pricing is available for larger orders. Please contact a sales representative today.

Q: I'm having trouble finding the item I'm looking for. What is the best way to search for an item?

A: If you've ordered the item before, it will be in your "Reorder Items" point under "My Account". If you haven't ordered the item before the best way to search is by the manufacture part number. If you're still having trouble please reach out to us!

Q: Can you send me my statement or invoice?

A: Yes, we'd be happy to retrieve it for you. However, they are also available under "My Account" so now that you'll be able to find it faster just by the click of a button!

Q: Could you tell me a little more about the Ancillary Programs.

A: Through relationships build in our network we've been able to join programs to provide an added bonus to you for doing business with us. Each program may have different qualifications to access so please do not hesitate to contact our office for further detail

Q: What is the preferred browser(s) for your site?

A: The best browsers to use are Google Chrome and Mozilla Firefox.